Ketchum, the big PR firm, is currently trumpeting the results of a new study that finds, as the headline for the press release puts it, that when it comes to cause marketing most consumers are “All Talk, Little Action.” Called the ‘BlogHer 2011 Social Media Matters Study,’ it purports that , “while Americans claim they are more likely to purchase a product if the brand supports a cause, and more than 40 percent have ‘liked’ a brand or posted on Facebook for supporting a cause, barely one in five actually put their money where their good intentions are by switching brands, paying more or purchasing more.” Let’s unpack that sentence a little. The suggestion is that if you have liked a cause on Facebook... the online equivalent of drinking a Diet Coke so as to mitigate the effect of the slice of cheesecake you had with dinner...you are still nonetheless unlikely to have actually made some kind of a real commitment to a cause. Go figure. Quick raise of hands here from all the nonprofits. ...
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