According to a recent survey, 68 percent of business leaders are using corporate social responsibility (CSR) to create new revenue streams and 54 percent believe that their CSR endeavors are giving their companies a competitive edge. These and other findings come from a report issued Feb 12 by the IBM Institute for Business Value, a unit of Big Blue’s business consulting division. The Institute surveyed 250 business leaders worldwide and found that businesses are increasingly using the elements of corporate social responsibility to differentiate themselves from competitors, lower costs, and bolster their bottom line. “CSR is no longer viewed as just a regulatory or discretionary cost,” the report’s authors, George Pohle and Jeff Hittner write in the introduction, “but an investment that brings financial returns.” The survey suggests that momentum is gaining in CSR. The survey identified five areas where companies have ‘focused their CSR activities’ … regulatory compliance, strategic ph...
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