Orthotic insole maker Sole offers a cause marketing approach that addresses a different side of business than I’ve ever seen before. Although details are sketchy, when you return one of their insoles within 90 days of purchase (their standard return timeframe) a donation of some amount comes to the shoe charity Soles4Souls . In addition to insoles (the company prefers the word ‘footbeds’) Sole sells shoes, flip flops, and socks. Sole, which is based in Vancouver, British Columbia, supports other causes via more standard transactional cause marketing, including efforts for ReCork, Karno Kids, Big City Mountaineers, and SoleUK. Transactional cause marketing is when a donation to a cause is triggered by a purchase. But triggering a donation based on a product return is a really novel concept. Sole also encourages its patrons to send in their gently-used shoes directly to Soles4Souls. But with this product warranty approach to cause marketing Sole is making three bets; the first is you’ll...
Dedicated to highlighting and dissecting the best and the worst cause marketing promotions and campaigns.