Skip to main content

In Case You Wondered...



... It Works, Cause-Related Marketing Works!

The Utah Food Bank is a monster of cause-related marketing in my state this time of year. The need for food is slightly higher in this season, but the fact is they use the generosity of the Christmas season to generate food donations that will see them into next summer; that’s one of the reasons why they ask for canned goods.

To cite just a few examples, right now all the TV advertising for Jiffy Lube, the quick oil-change outfit with 70 locations in the state, highlights their long-standing relationship to the Utah Food Bank. TV ads on behalf of the Utah Food Bank are also airing from Smiths (a grocery chain that’s a part of Kroger), Wells Fargo (a national bank), and Siegfried & Jensen (personal injury law firm), among others. There’s also direct mail campaign provided by the sponsors, and newspaper and radio ads. I haven't seen it yet, but they usually do a publicity stunt for public relations purposes as well.

I’ll do a fuller review of the Utah Food Bank’s cause-related marketing activities later this month, but for now witness the power of a local nonprofit brand in full flower.

Here’s why I say that.

The illustration is a flyer from a real estate agent named Rick Southwick who hosts an annual Christmas party for his clients at a movie theater. Bring in one can of food per person for the Utah Food Bank, and Rick pays for the movie of your choice.

Rick is a demon marketer. Every month he sends me a well-prepared newsletter. He’s hosted this party for five years now, too. So when Rick decides to do something charitable in conjunction with his annual party, who does he choose? Why the Utah Food Bank, of course. It’s a no-brainer.

Did they contact him about doing this? No. The fact is, that Jiffy Lube, Smiths, Wells Fargo, Siegfried & Jensen and others have done such a bang up job marketing the Utah Food Bank, that Rick would be hard-pressed to find something better for him to support this time of year. And the Utah Food Bank’s pickup locations are so efficiently sited, he’ll probably just take all the donations to the nearest Smiths after the party.

Done well, this is what cause-related marketing can do for a charity brand. It can inspire people to start doing stuff for you that you’ll never know about and that you didn’t specifically ask for.

Comments

Popular posts from this blog

Batting Your Eyelashes at Prescription Drug Cause Marketing

I’m a little chary about making sweeping pronouncements, but I believe I've just seen the first cause marketing promotion in the U.S. involving a prescription drug. The drug is from Allergan and it’s called Latisse , “the first and only FDA-approved prescription treatment for inadequate or not enough eyelashes.” The medical name for this condition is hypotrichosis. Latisse is lifestyle drug the way Viagra or Propecia are. That is, no one’s going to die (except, perhaps, of embarrassment) if their erectile dysfunction or male pattern baldness or thin eyelashes go untreated. Which means the positioning for a product like Latisse is a little tricky. Allergan could have gone with the sexy route as with Viagra or Cialis and showed lovely women batting their new longer, thicker, darker eyelashes. But I’ll bet that approach didn’t test well with women. (I’m reminded of a joke about the Cialis ads from a comedian whose name I can’t recall. He said, “Hey if my erection lasts longer than ...

Cause Marketing: The All Packaging Edition

One way to activate a cause marketing campaign when the sponsor sells a physical product is on the packaging. I started my career in cause marketing on the charity side and I can tell you that back in the day we were thrilled to get a logo on pack of a consumer packaged good (CPG) or even just a mention. Since then, there’s been a welcome evolution of what sponsors are willing and able to do with their packaging in order to activate their cause sponsorships. That said, even today some sponsors don’t seem to have gotten the memo that when it comes to explaining your cause campaign, more really is more, even on something as small as a can or bottle. The savviest sponsors realize that their only guaranteed means of reaching actual customers with a cause marketing message is by putting it on packaging. And the reach and frequency of the media on packaging for certain high-volume CPG items is almost certainly greater than radio, print or outdoor advertising, and, in many cases, TV. More to ...

Chili’s and St. Jude Children’s Research Hospital

I was in Chili’s today and I ordered their “Triple-Dipper,” a three appetizer combo. While I waited for the food, I noticed another kind of combo. Chili’s is doing a full-featured cause-related marketing campaign for St. Jude Children’s Research Hospital. There was a four-sided laminated table tent outlining the campaign on the table. When the waitress brought the drinks she slapped down Chili’s trademark square paper beverage coasters and on them was a call to action for an element of the campaign called ‘Create-A-Pepper,’ a kind of paper icon campaign. The wait staff was all attired in black shirts co-branded with Chili’s and St. Jude. The Create-A-Pepper paper icon could be found in a stack behind the hostess area. The Peppers are outlines of Chili’s iconic logo meant to be colored. I paid $1 for mine, but they would have taken $5, $10, or more. The crayons, too, were co-branded with the ‘Create-A-Pepper’ and St. Jude’s logos. There’s also creatapepper.com, a microsite, but again wi...