Skip to main content

HeartTruth and the Red Dress Campaign

Government and Cause-Related Marketing

My Feb. 6 posting was about the American Heart Association’s Go Red for Women campaign. This posting will be about the AHA’s stable mate in the Red Dress campaign, the National Heart and Lung Institute of the National Institutes of Health… aka HeartTruth… which falls under the U.S. Department of Health and Human Services.

Up until now, all my postings have been about cause-related marketing relationships between corporate and not-for-profit entities. Strictly speaking, the Red Dress campaign doesn’t raise money for the government or its programs, so it’s probably more appropriately called social marketing than cause marketing.

But because the campaign borrows liberally from the best practices in cause-related marketing and because some of the elements of the Red Dress campaign do raise money for nonprofit entities, I’m covering the highlights here.

In the United States heart disease kills more than 330,000 women a year, far and away the most common cause of death for American women. HeartTruth was launched under the auspices of National Heart and Lung Institute in 2002 after a meeting of experts was convened in March 2001 and charged with finding a way to raise the profile of heart disease among women.

The Red Dress was chosen as the icon or symbol for the HearthTruth campaign after it tested well in focus groups. The American Heart Association (AHA) started its complementary “Go Red for Women” campaign in 2004.

On the corporate side campaign elements include: FSIs (Free-standing inserts. See above.); multiple celebrities; packaged goods promotions; retailers which serve as distribution points for health materials and information; women’s media (Catalina, Essence, Glamour magazines, plus titles like Parenting, People, Health, etc., and Lifetime Television); information available at dioramas in shopping malls operated by General Growth Properties; and more.

There are also a number of events: the Mercedes-Benz Fashion Week in New York; National Wear Red Day on Feb.2; the First Ladies Red Dress Collection at the Ronald Reagan Presidential Library; and others. Since the campaign’s start, a number of red dresses have been designed for the campaign by leading designers. If you find a sponsor, HeartTruth will bring the Red Dress collection to your city.

The campaign does generate money. For instance, when you enter a promotional code from a box of Cheerios, $1 goes to WomenHeart, a patient education coalition of more than 35 organizations. Likewise, tea maker Celestial Seasonings has a campaign that generates funds for WomenHeart, as does retailer Crabtree & Evelyn.

The campaign does have its curiosities. For instance, the red dress from the AHA’s Go Red for Women campaign is more stylized than the one for HeartTruth. The AHA almost certainly did that so as to build equity in their own icon.

It’s also amusing that the HeartTruth website, which is owned by a government entity, shows the websites of the corporate partners, but won’t hyperlink to them.

Finally, there is the issue of ‘coopetition’ between the American Heart Association and HeartTruth. I expect… although I don’t have any firsthand knowledge… that the AHA requires Go Red sponsors to meet certain minimums to participate in the campaign. Whereas participation with HeartTruth is probably free.

The Cheerios sponsorship is potentially worth $500,000 to WomenHeart. So the American Heart Association has to be asking itself why that money isn’t coming its way. If there’s no good answer then it’s time for the AHA to take a long reflective look at its campaign. Otherwise, Go Red may have some defectors to HeartTruth.

Agree or disagree, please feel free to comment.

Comments

Popular posts from this blog

Part 2: How Chili's Used Cause-Related Marketing to Raise $8.2 million for St. Jude

[Bloggers Note: In this second half of this post I discuss the nuts and bolts of how Chili's motivates support from its employees and managers and how St. Jude 'activates' support from Chili's. Read the first half here.] How does St. Jude motivate support from Chili’s front line employees and management alike? They call it ‘activation’ and they do so by the following: They share stories of St. Jude patients who were sick and got better thanks to the services they received at the hospital. Two stories in particular are personal for Chili’s staff. A Chili’s bartender in El Dorado Hills, California named Jeff Eagles has a younger brother who was treated at St. Jude. In both 2005 and 2006 Eagles was the campaign’s biggest individual fundraiser. John Griffin, a manager at the Chili’s in Conway, Arkansas had an infant daughter who was treated for retinoblastoma at St. Jude. They drew on the support Doug Brooks… the president and CEO of Brinker International, Chili’s parent co...

Chili’s and St. Jude Children’s Research Hospital

I was in Chili’s today and I ordered their “Triple-Dipper,” a three appetizer combo. While I waited for the food, I noticed another kind of combo. Chili’s is doing a full-featured cause-related marketing campaign for St. Jude Children’s Research Hospital. There was a four-sided laminated table tent outlining the campaign on the table. When the waitress brought the drinks she slapped down Chili’s trademark square paper beverage coasters and on them was a call to action for an element of the campaign called ‘Create-A-Pepper,’ a kind of paper icon campaign. The wait staff was all attired in black shirts co-branded with Chili’s and St. Jude. The Create-A-Pepper paper icon could be found in a stack behind the hostess area. The Peppers are outlines of Chili’s iconic logo meant to be colored. I paid $1 for mine, but they would have taken $5, $10, or more. The crayons, too, were co-branded with the ‘Create-A-Pepper’ and St. Jude’s logos. There’s also creatapepper.com, a microsite, but again wi...

Cause-Related Marketing with Customer Receipts

Walgreens and JDRF Right now at Walgreens…the giant pharmacy and retail store chain with more than 5,800 stores in the United States and Puerto Rico… they’re selling $1 paper icons for the Juvenile Diabetes Research Foundation (JDRF). This is an annual campaign and I bought one to gauge how it’s changed over the years. (Short list… they don’t do the shoe as a die cut anymore; the paper icon is now an 8¾ x 4¼ rectangle. Another interesting change; one side is now in Spanish). The icon has a bar code and Jacob, the clerk, scanned it and handed me a receipt as we finished the transaction. At the bottom was an 800-number keyed to a customer satisfaction survey. Dial the number, answer some questions and you’re entered into a drawing for $10,000 between now and the end of September 2007. I don’t know what their response rate is, but the $10,000 amount suggests that it’s pretty low. Taco Bell’s survey gives out $1,000 per week. At a regional seafood restaurant they give me a code that garner...