Skip to main content

The Computer is in The Shop Edition of the Cause Marketing Blog

Faithful Readers:

My main computer is in the shop and I’m scrambling a little more than usual.

I saw a news item today from the Associated Press that showed that store brands are showing a meaningful and bottom-line important uptick in sales.

Key sentence…

"Kroger said 27 percent of its sales in its most recent quarter came from its
own brands and fueled most of the company’s overall grocery volume growth for
the year — a trend it expects to continue."
So in honor of my computer I’m going to repost something on cause marketing and private label brands that originally appeared on November 11, 2008.

In the declining economy, people in the UK, the US and elsewhere are buying more ‘house brands.’Of course they are, you say. What could make more sense than to get the same-quality or nearly the same quality for a meaningful savings?

I don’t have a handy chart to demonstrate, but this is what always happens in bad economic times. When the economy dips, sales of cheaper house brands and generics take off. And when the economy recovers consumers go back to the major brands.

For the foreseeable future, price is going to be major driver for the consumer.

Imagine this scenario: a shopper faces two cans of cream of mushroom soup,
the store brand and the dominant brand in the US, Campbell’s. The store brand
has respectable quality and is 26 percent cheaper per ounce.

In a face off like that, Campbell’s market share would erode very seriously
sans their incredible market shelf space and decades-old Labels for Education program, in my view.

Now if the store brand started a well thought-of cause marketing campaign
of its own, all bets are off.

However, I’ve never seen a store brand in the States undertake transactional cause marketing, even though their margins for house brands are generally better than what they make selling the national brands.

I encourage the big national retailers to try cause marketing with their house brands. Because now, in the sour economy, is the perfect time for the bold stroke. Of course, you’d want to test the concept, the approach and the cause with a limited number of markets and a select group of products.

Get that cause marketing campaign right, and when the economy improves, not
all consumers will go back to the national brands.I’d bet on it.

Needless to say, and forgive the commercial interruption, if you need help getting the campaign right, Alden Keene is here for you.

Comments

Paul Jones said…
A News Item in the May 20, 2009 Los Angeles Times says that the big grocery retailer Albertsons is set to dramatically cut prices in an effort to draw customers back from discounters Wal-Mart and Target. http://www.latimes.com/business/la-fi-lower-prices20-2009may20,0,7219379.story?track=rss]

But the Albertsons brand doesn't now and never has stood for discounting per se, although that is what Albertsons parent, Supervalu, is all about.

I've got a better idea: Albertsons should start cause marketing their house brands.

Popular posts from this blog

Part 2: How Chili's Used Cause-Related Marketing to Raise $8.2 million for St. Jude

[Bloggers Note: In this second half of this post I discuss the nuts and bolts of how Chili's motivates support from its employees and managers and how St. Jude 'activates' support from Chili's. Read the first half here.] How does St. Jude motivate support from Chili’s front line employees and management alike? They call it ‘activation’ and they do so by the following: They share stories of St. Jude patients who were sick and got better thanks to the services they received at the hospital. Two stories in particular are personal for Chili’s staff. A Chili’s bartender in El Dorado Hills, California named Jeff Eagles has a younger brother who was treated at St. Jude. In both 2005 and 2006 Eagles was the campaign’s biggest individual fundraiser. John Griffin, a manager at the Chili’s in Conway, Arkansas had an infant daughter who was treated for retinoblastoma at St. Jude. They drew on the support Doug Brooks… the president and CEO of Brinker International, Chili’s parent co...

A Clever Cause Marketing Campaign from Snickers and Feeding America

Back in August I bought this cause-marketed Snickers bar during my fourth trip of the day to Home Depot. (Is it even possible to do home repairs and take care of all your needs with just one trip to Home Depot / Lowes ?) Here’s how it works: Snickers is donating the cost of 2.5 million meals to Feeding America, the nation’s leading hunger-relief charity. On the inside of the wrapper is a code. Text that code to 45495… or enter it at snickers.com… and Snickers will donate the cost of one meal to Feeding America, up to one million additional meals. The Feeding America website says that each dollar you donate provides seven meals. So Snickers donation might be something like $500,000. But I like that Snickers quantified its donations in terms of meals made available, rather than dollars. That’s much more concrete. It doesn’t hurt that 3.5 million is a much bigger number than $500,000. I also like the way they structured the donation. By guaranteeing 2.5 million meals, the risk of a poor...

Cause-Related Marketing with Customer Receipts

Walgreens and JDRF Right now at Walgreens…the giant pharmacy and retail store chain with more than 5,800 stores in the United States and Puerto Rico… they’re selling $1 paper icons for the Juvenile Diabetes Research Foundation (JDRF). This is an annual campaign and I bought one to gauge how it’s changed over the years. (Short list… they don’t do the shoe as a die cut anymore; the paper icon is now an 8¾ x 4¼ rectangle. Another interesting change; one side is now in Spanish). The icon has a bar code and Jacob, the clerk, scanned it and handed me a receipt as we finished the transaction. At the bottom was an 800-number keyed to a customer satisfaction survey. Dial the number, answer some questions and you’re entered into a drawing for $10,000 between now and the end of September 2007. I don’t know what their response rate is, but the $10,000 amount suggests that it’s pretty low. Taco Bell’s survey gives out $1,000 per week. At a regional seafood restaurant they give me a code that garner...