Skip to main content

Bolted-On Cause Marketing

On the left is an FSI page from Sunday April 5. The FSI (or Free-Standing Insert) is for Dunkin’ Donuts coffee in the grocery store, and the advertiser is Smuckers, which makes the coffee and licenses the Dunkin’ Donuts mark.


Opposite the coupon on the bottom left is a small blurb from Dunkin’ Donuts itself which promotes a cause marketing effort on April 21, 2009 that benefits Homes for our Troops. The 501 (c)(3) charity in Taunton, Mass. helps severely injured servicemen and women either build new homes or adapt existing homes for handicapped accessibility.


Homes for our Troops is a good and worthy cause


The trimmed size of the full FSI measures 10.75" x 6 7/8" (27 x 17.5cm), which is plenty for Smuckers’ purposes. But the 2.25" x 3 5/16" (5.7 x 8.5 cm) size of the Dunkin’ Donuts portion of the FSI is quite small. You can make out the black type that explains the campaign just fine, but reading the details in the reversed white type at the bottom is challenging.


So I’ve copied it for you here:

“For each small iced coffee you buy on Iced Coffee Day, 10% of the purchase price will go to the Dunkin Brands Community Foundation to support Homes for our Troops. Guaranteed minimum donation $100,000. Visit DunkinDonuts.com for more information. Valid all day. Price and participation may vary. Limited time offer. ©2009 DD IP Holder LLC. All rights reserved.”

Except for the legal information, that’s all pretty important language. It tells us what the donation is, that Dunkin’ is guaranteeing $100,000. We also learn that the money will be filtered through Dunkin’ Donuts’ foundation.


I don’t know how Smuckers and Dunkin’ Donuts corporate worked this out. Maybe their contract allows Dunkin’ Donuts corporate some amount of space in Smuckers’ FSIs. Maybe Dunkin’ Donuts asked for the space in the name of the greater good and Smuckers obliged by carving out that 2.25" x 3 5/16" (5.7 x 8.5 cm).


However it came about, it feels bolted on.


And it's clear that Smuckers would have gotten more glow from the reflected halo of a cause they don't actually support had they just given up 1/2" (1.3cm) more of vertical space.


Now, to be fair, this FSI is only a small piece of the sponsorship activation that Dunkin’ Donuts is doing to promote Iced Coffee Day.


The problem is, it’s too small a piece.

Comments

Popular posts from this blog

Part 2: How Chili's Used Cause-Related Marketing to Raise $8.2 million for St. Jude

[Bloggers Note: In this second half of this post I discuss the nuts and bolts of how Chili's motivates support from its employees and managers and how St. Jude 'activates' support from Chili's. Read the first half here.] How does St. Jude motivate support from Chili’s front line employees and management alike? They call it ‘activation’ and they do so by the following: They share stories of St. Jude patients who were sick and got better thanks to the services they received at the hospital. Two stories in particular are personal for Chili’s staff. A Chili’s bartender in El Dorado Hills, California named Jeff Eagles has a younger brother who was treated at St. Jude. In both 2005 and 2006 Eagles was the campaign’s biggest individual fundraiser. John Griffin, a manager at the Chili’s in Conway, Arkansas had an infant daughter who was treated for retinoblastoma at St. Jude. They drew on the support Doug Brooks… the president and CEO of Brinker International, Chili’s parent co...

A Clever Cause Marketing Campaign from Snickers and Feeding America

Back in August I bought this cause-marketed Snickers bar during my fourth trip of the day to Home Depot. (Is it even possible to do home repairs and take care of all your needs with just one trip to Home Depot / Lowes ?) Here’s how it works: Snickers is donating the cost of 2.5 million meals to Feeding America, the nation’s leading hunger-relief charity. On the inside of the wrapper is a code. Text that code to 45495… or enter it at snickers.com… and Snickers will donate the cost of one meal to Feeding America, up to one million additional meals. The Feeding America website says that each dollar you donate provides seven meals. So Snickers donation might be something like $500,000. But I like that Snickers quantified its donations in terms of meals made available, rather than dollars. That’s much more concrete. It doesn’t hurt that 3.5 million is a much bigger number than $500,000. I also like the way they structured the donation. By guaranteeing 2.5 million meals, the risk of a poor...

Cause-Related Marketing with Customer Receipts

Walgreens and JDRF Right now at Walgreens…the giant pharmacy and retail store chain with more than 5,800 stores in the United States and Puerto Rico… they’re selling $1 paper icons for the Juvenile Diabetes Research Foundation (JDRF). This is an annual campaign and I bought one to gauge how it’s changed over the years. (Short list… they don’t do the shoe as a die cut anymore; the paper icon is now an 8¾ x 4¼ rectangle. Another interesting change; one side is now in Spanish). The icon has a bar code and Jacob, the clerk, scanned it and handed me a receipt as we finished the transaction. At the bottom was an 800-number keyed to a customer satisfaction survey. Dial the number, answer some questions and you’re entered into a drawing for $10,000 between now and the end of September 2007. I don’t know what their response rate is, but the $10,000 amount suggests that it’s pretty low. Taco Bell’s survey gives out $1,000 per week. At a regional seafood restaurant they give me a code that garner...