Skip to main content

The Donation Amount in Transactional Cause Marketing

One question I am frequently asked is: "just what is the best amount to set the donation at in transactional cause marketing?" What percentage should the donation be in cause marketing?

As a rule of thumb, academic studies have found that more is more when it comes to setting the amount. That is, the greater the donation the better the sales boost. But that’s not terribly helpful in this age when every Baby Boomer knows the exact number of his good and bad cholesterol.readings. People want a tidy little percentage.

But that’s fraught with problems for some sponsors. If you set the number very high, doesn’t that suggest that your prices are too lofty?

For LavishGiving.com, an online gift store, that number is 10 percent. When you make purchases totaling $100 or more, after 7 days LavishGiving.com will send 10 percent of the total to you as a gift card from Networkforgood.org, which you can then donate to the your charity of choice. The time lag is to allow for returns.

LavishGiving.com was founded by Jane Pennels (seen above), a cancer survivor, who started LavisihGiving.com as a retailer with a mission.

“Back on my feet with an ‘all clear’ test result,” she reports on her website, “the entrepreneurial bug bit me again. But this time, I was determined to create a retail business through which I could give back to some of the organizations that have touched my life so profoundly… My assignment was clear: create a business that gives customers an effortless way to make substantial donations to their favorite causes, while shopping for the things they want to buy anyway. It's a win-win. A no-brainer.”

That’s fine for her, you say, Ms. Pennels has skin in the game. Moreover she seems to be a ‘lifestyle entrepreneur.’ How much should the donation be for my company and my product?

Good question. Contact me and let’s talk.

Comments

Popular posts from this blog

Part 2: How Chili's Used Cause-Related Marketing to Raise $8.2 million for St. Jude

[Bloggers Note: In this second half of this post I discuss the nuts and bolts of how Chili's motivates support from its employees and managers and how St. Jude 'activates' support from Chili's. Read the first half here.] How does St. Jude motivate support from Chili’s front line employees and management alike? They call it ‘activation’ and they do so by the following: They share stories of St. Jude patients who were sick and got better thanks to the services they received at the hospital. Two stories in particular are personal for Chili’s staff. A Chili’s bartender in El Dorado Hills, California named Jeff Eagles has a younger brother who was treated at St. Jude. In both 2005 and 2006 Eagles was the campaign’s biggest individual fundraiser. John Griffin, a manager at the Chili’s in Conway, Arkansas had an infant daughter who was treated for retinoblastoma at St. Jude. They drew on the support Doug Brooks… the president and CEO of Brinker International, Chili’s parent co...

Chili’s and St. Jude Children’s Research Hospital

I was in Chili’s today and I ordered their “Triple-Dipper,” a three appetizer combo. While I waited for the food, I noticed another kind of combo. Chili’s is doing a full-featured cause-related marketing campaign for St. Jude Children’s Research Hospital. There was a four-sided laminated table tent outlining the campaign on the table. When the waitress brought the drinks she slapped down Chili’s trademark square paper beverage coasters and on them was a call to action for an element of the campaign called ‘Create-A-Pepper,’ a kind of paper icon campaign. The wait staff was all attired in black shirts co-branded with Chili’s and St. Jude. The Create-A-Pepper paper icon could be found in a stack behind the hostess area. The Peppers are outlines of Chili’s iconic logo meant to be colored. I paid $1 for mine, but they would have taken $5, $10, or more. The crayons, too, were co-branded with the ‘Create-A-Pepper’ and St. Jude’s logos. There’s also creatapepper.com, a microsite, but again wi...

Cause-Related Marketing with Customer Receipts

Walgreens and JDRF Right now at Walgreens…the giant pharmacy and retail store chain with more than 5,800 stores in the United States and Puerto Rico… they’re selling $1 paper icons for the Juvenile Diabetes Research Foundation (JDRF). This is an annual campaign and I bought one to gauge how it’s changed over the years. (Short list… they don’t do the shoe as a die cut anymore; the paper icon is now an 8¾ x 4¼ rectangle. Another interesting change; one side is now in Spanish). The icon has a bar code and Jacob, the clerk, scanned it and handed me a receipt as we finished the transaction. At the bottom was an 800-number keyed to a customer satisfaction survey. Dial the number, answer some questions and you’re entered into a drawing for $10,000 between now and the end of September 2007. I don’t know what their response rate is, but the $10,000 amount suggests that it’s pretty low. Taco Bell’s survey gives out $1,000 per week. At a regional seafood restaurant they give me a code that garner...