Skip to main content

Asymmetric Sponsorship in Cause Marketing

Donate a gently-worn coat at a drop-off box at one of more than 450 Burlington Coat Factory stores in 45 states and Puerto Rico and you’ll get a coupon for 10 percent off your total purchase at the store. The charity partner is One Warm Coat.

The campaign began October 29, 2010 and runs through January 17, 2011. This is the campaign’s fourth year with Burlington and the media sponsor ABC’s morning show Good Morning America. In 2009-2010 the drive generated 220,000 coats, an average of almost 500 per store and 24 percent more than the year before.

Judging from the coverage Good Morning America lavishes on this promotion it’s plain that ABC loves this promotion. In fact, if you’ve donated or received a donated coat, Good Morning America’s producers want to hear from you.

Maybe you saw Heisman Winner Cam Newton donating a coat on a recent Good Morning America or the stars of “Wicked” or the stars of “Billy Elliott,”or the cast of “Next to Normal,” or the X-Games Champions Sarah Burke and Simon Dumont. I could go on.

But does Burlington love this campaign?

Oh, Burlington’s website features the coat drive very prominently. However, this Burlington Coat Factory circular at the left from November 25, 2010 tells a different story. The full page is 11.5” wide and nearly 22” tall. But the little snipe at the top describing the promotion is just 6.5” wide times 1.1” tall. The logo for the campaign is all of six-tenths of an inch square.

Now to be fair this circular might have dropped in 400 newspapers on November 25. It could be that this snipe or one like it has run in 400 newspapers every Sunday since the campaign started back in October. I don’t know about that, although I do know that it has not run in my local newspaper every week for the last eight weeks.

I asked if Burlington loved this campaign, and the answer is almost certainly yes. Burlington is nearly getting a free-ride out of their sponsorship. Good Morning America is driving traffic to Burlington stores, apparently without requiring Burlington to pay for TV advertising.

Burlington’s contribution is to provide the drop-off boxes, the 10 percent coupon, and this snipe whenever they run a circular in the newspaper.

(They don’t, however, process the donated coats. That’s handled by local benefiting charities.)

This promotion asymmetrically benefits Burlington. Good for Burlington. But it does make me wonder if the media sponsor, ABC, is OK with that.

Comments

Popular posts from this blog

Part 2: How Chili's Used Cause-Related Marketing to Raise $8.2 million for St. Jude

[Bloggers Note: In this second half of this post I discuss the nuts and bolts of how Chili's motivates support from its employees and managers and how St. Jude 'activates' support from Chili's. Read the first half here.] How does St. Jude motivate support from Chili’s front line employees and management alike? They call it ‘activation’ and they do so by the following: They share stories of St. Jude patients who were sick and got better thanks to the services they received at the hospital. Two stories in particular are personal for Chili’s staff. A Chili’s bartender in El Dorado Hills, California named Jeff Eagles has a younger brother who was treated at St. Jude. In both 2005 and 2006 Eagles was the campaign’s biggest individual fundraiser. John Griffin, a manager at the Chili’s in Conway, Arkansas had an infant daughter who was treated for retinoblastoma at St. Jude. They drew on the support Doug Brooks… the president and CEO of Brinker International, Chili’s parent co...

Cause-Related Marketing with Customer Receipts

Walgreens and JDRF Right now at Walgreens…the giant pharmacy and retail store chain with more than 5,800 stores in the United States and Puerto Rico… they’re selling $1 paper icons for the Juvenile Diabetes Research Foundation (JDRF). This is an annual campaign and I bought one to gauge how it’s changed over the years. (Short list… they don’t do the shoe as a die cut anymore; the paper icon is now an 8¾ x 4¼ rectangle. Another interesting change; one side is now in Spanish). The icon has a bar code and Jacob, the clerk, scanned it and handed me a receipt as we finished the transaction. At the bottom was an 800-number keyed to a customer satisfaction survey. Dial the number, answer some questions and you’re entered into a drawing for $10,000 between now and the end of September 2007. I don’t know what their response rate is, but the $10,000 amount suggests that it’s pretty low. Taco Bell’s survey gives out $1,000 per week. At a regional seafood restaurant they give me a code that garner...

An Interview with Cause-Related Marketing Pioneer Jerry Welsh

Jerry Welsh is the closest thing cause marketing has to a father. In 1983 after a number of regional cause-related marketing efforts, Welsh, who was then executive vice president of worldwide marketing and communications at American Express looked out his window in lower Manhattan at the Statue of Liberty. The Statue was then undergoing a major refurnishing, and in a flash Welsh determined to undertake the first modern national cause marketing campaign. I say modern because almost 100 years before in January 1885, the Statue of Liberty was sitting around in crates in New York warehouses because the organization building the pedestal ran out of money. And so Joseph Pulitzer, the publisher of the newspaper called The World , proposed a very grassroots solution reminiscent in its own way to Welsh’s cause-related marketing. Pulitzer ran an editorial promising he would print the name of everyone who donated even a penny. Sure enough pennies, along with dimes and nickels, quarters a...