Skip to main content

Repeat After Me, Cause Marketing is Co-Branding

FSIs or Free-Standing Inserts are those booklets of coupons mailed to your address or stuffed into your Sunday newspaper. They’ve been a hallmark of cause marketing almost from the very earliest days when much of cause marketing involved consumer packaged goods (CPG). For a time the use of FSIs to distribute coupons was declining, but they’ve surged again during the Great Recession, as has the average value of coupons.

The cover of FSI at the left, sponsored by the British-Dutch CPG company Unilever, features the cause Boy’s and Girls Clubs of America. It dropped on May 17. My FSI had eight pages of Unilever coupons not counting the cover, along with at least that many more pages from non-Unilever products.

Unilever, the body copy on the cover tells us, is donating $250,000 to the Boys and Girls Club of America. But that’s the full extent of the co-branding. Where’s the paragraph or two of explanation of all the valuable things Boys and Girls Clubs of America (BGCA) do for school-age kids? Where’s an ancillary promotion benefiting the BGCA? Where’s the additional photos of BGCA kids learning or being active at their local club? Where’s BGCA’s URL or Facebook page?

Cause marketing is co-branding, just as much as those Coke cups on the judges’ desks on American Idol is co-branding. Implicit in the idea of co-branding is that both parties benefit. Coke keeps its brand in front of a young audience. American Idol makes a few nickels from the deal, sure, but it also benefits from being associated with one of America’s most enduring brands. Coke and Idol both win.

Now BGCA got $250,000 for about the amount of effort it took to take the check to the bank. And easy money in these troubled times is especially valuable for charities.

But when a sponsor demonstrates to customers and potential customers why supporting their cause of choice is not only wise but emotionally satisfying, you make your sponsorship more valuable than just a logo and 30 words of copy.

BGCA isn’t off the hook here. They should have insisted that as a condition to the sponsorship that they get not just the cash, but an endorsement from Unilever in the form of page of explanation in the FSI of BGCA.

Procter & Gamble, a smart marketer if ever there was one, shows this every year with their FSI that’s themed to the Special Olympics. In their May 1, 2011 Special Olympics themed FSI at left, P&G devoted two pages beyond the cover to co-brand its long-time partner.

Compare and contrast P&G’s fulsome support with this spare effort from Unilever.

Comments

Popular posts from this blog

Part 2: How Chili's Used Cause-Related Marketing to Raise $8.2 million for St. Jude

[Bloggers Note: In this second half of this post I discuss the nuts and bolts of how Chili's motivates support from its employees and managers and how St. Jude 'activates' support from Chili's. Read the first half here.] How does St. Jude motivate support from Chili’s front line employees and management alike? They call it ‘activation’ and they do so by the following: They share stories of St. Jude patients who were sick and got better thanks to the services they received at the hospital. Two stories in particular are personal for Chili’s staff. A Chili’s bartender in El Dorado Hills, California named Jeff Eagles has a younger brother who was treated at St. Jude. In both 2005 and 2006 Eagles was the campaign’s biggest individual fundraiser. John Griffin, a manager at the Chili’s in Conway, Arkansas had an infant daughter who was treated for retinoblastoma at St. Jude. They drew on the support Doug Brooks… the president and CEO of Brinker International, Chili’s parent co...

Chili’s and St. Jude Children’s Research Hospital

I was in Chili’s today and I ordered their “Triple-Dipper,” a three appetizer combo. While I waited for the food, I noticed another kind of combo. Chili’s is doing a full-featured cause-related marketing campaign for St. Jude Children’s Research Hospital. There was a four-sided laminated table tent outlining the campaign on the table. When the waitress brought the drinks she slapped down Chili’s trademark square paper beverage coasters and on them was a call to action for an element of the campaign called ‘Create-A-Pepper,’ a kind of paper icon campaign. The wait staff was all attired in black shirts co-branded with Chili’s and St. Jude. The Create-A-Pepper paper icon could be found in a stack behind the hostess area. The Peppers are outlines of Chili’s iconic logo meant to be colored. I paid $1 for mine, but they would have taken $5, $10, or more. The crayons, too, were co-branded with the ‘Create-A-Pepper’ and St. Jude’s logos. There’s also creatapepper.com, a microsite, but again wi...

Cause-Related Marketing with Customer Receipts

Walgreens and JDRF Right now at Walgreens…the giant pharmacy and retail store chain with more than 5,800 stores in the United States and Puerto Rico… they’re selling $1 paper icons for the Juvenile Diabetes Research Foundation (JDRF). This is an annual campaign and I bought one to gauge how it’s changed over the years. (Short list… they don’t do the shoe as a die cut anymore; the paper icon is now an 8¾ x 4¼ rectangle. Another interesting change; one side is now in Spanish). The icon has a bar code and Jacob, the clerk, scanned it and handed me a receipt as we finished the transaction. At the bottom was an 800-number keyed to a customer satisfaction survey. Dial the number, answer some questions and you’re entered into a drawing for $10,000 between now and the end of September 2007. I don’t know what their response rate is, but the $10,000 amount suggests that it’s pretty low. Taco Bell’s survey gives out $1,000 per week. At a regional seafood restaurant they give me a code that garner...