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It's Time Charity Cause Marketers Started Thinking Like Capital Campaign Fundraisers

Not long ago I took a call from an entrepreneur who had tried to do a deal with a prominent children’s charity that does a notable amount of cause marketing. He loved the cause… still does… but after two years time spent on the project it didn’t pan out, mainly because the minimums and the upfront fees the charity required to participate were two high for the entrepreneur’s budget.

I understand why cause marketing charities have participation minimums or up-front fees. It’s partly a management issue. How do you manage a bunch of $10,000 (more or less) cause marketing campaigns and still make money? To a lesser degree it’s about keeping the cause's image in the main channels of the branding river. And, of course, it’s about harvesting some hard-won brand equity.

But I’ve taken a lot of calls like this over the last 20 years, as a consultant and as a nonprofit executive and staffer, and it’s been frustrating almost every time.

I think it’s time for the big cause marketing charities to rethink their policies on participation minimums. And the thought-model I propose will be familiar to charity executives.

Think of the capital campaign donor pyramid.

In a nutshell here’s how capital campaigns work:
  • You do a study to determine how much you could raise.
  • You set the campaign fundraising goal.
  • You build a pyramid with slots in it at each level. The top of the pyramid is the biggest gift. The base of the pyramid represents a lot of much smaller donations. Combined they equal the total campaign fundraising goal.
  • You ask people for money.
Not surprisingly, the donors near the top of the pyramid are lavished with more attention than the donors at the base. But the donors at the bottom are nonetheless vital to reach the campaign goal.

Too many charity managers think of $10,000 cause marketing campaigns as nuisances. And they would be if you had to give them a lot of support. But smart charity managers ought to be able streamline their processes, invent some easy-to-administer campaigns, use the power of the Web to drive down costs, wave or eliminate up-front fees, and still be able to take a bunch of $10,000 checks from small cause marketing campaigns.

The economy in the U.S. and in much of the rest of the globe has stalled. Charity cause marketers can't afford to leave money on the table.

Comments

SteveG said…
I worked with a friend recently and ran in to this exact issue. Most charities never even bothered to return his emails or phone calls. We did find a charity that has developed a more donation friendly model, when it works, that allows a person or group to create a donation page on the charities web site and drive donations through that page.

It's a step in the right direction for sure, but it has become hard for those of us with smaller budgets to be able to contribute and work with charities as opposed to simply writing them a check. I don't mind writing the check, it's why we started the company, but I tend to write more of them to charities that work with us on cross promotions than with those that ignore us.

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