Simple E-tail Cause Marketing

There’s a lot of fundraising going on at retail these days, oftentimes the easy to execute paper icon campaigns. But what’s an e-tailer do that’s painless for them to put together and quickly understand and appreciated by the customer?

A lot is at stake for cause marketers. E-tail in the United States alone amounts to $327 billion, according to Forrester, with the rest of the world coming in at more than twice that. Worldwide e-tail represents no less than a $770 billion business.

Newton Running, a Boulder, Colorado company that sells its own make of high-end running shoes in electric colors to marathoners and Ironman racers, takes a straightforward approach to its cause marketing.

As you check out, Newton asks you to add $1 to one or more of three causes; Athletes for a Cure, a prostate cancer charity, Trickle Up, a microenterprise charity, and One World Running, which provides shoes to the needy in Africa. See at left.

Between the three causes, Newton spends a grand total of 37 words, plus a logo for each.

I know webmasters are loathe to do anything that might gum up their checkouts or increase checkout cart abandonment, but I’d suggest that they tell a little more. Like the direct mail folks say, ‘tell more, sell more.’

For instance a clickable video could explain how the founders came to support these three smallish causes and where their commitment comes from. They might speak about the good work they’ve seen done by them. And, if they’re also personal donors, they would certainly want to challenge customers to join them in their support.

This being the web a split A-B test to see what performs better for both the causes and the Newton would be simple to undertake. And if it... or some variation... doesn’t work, no big deal. They simply default back to the current approach.

Finally, Newton also sells through retailers. I couldn’t find any evidence that they do any cause marketing with their retail partners, but those kinds of campaigns are a good way for Newton to stand out from its competitors.

Comments

Batting Your Eyelashes at Prescription Drug Cause Marketing

I’m a little chary about making sweeping pronouncements, but I believe I've just seen the first cause marketing promotion in the U.S. involving a prescription drug. The drug is from Allergan and it’s called Latisse , “the first and only FDA-approved prescription treatment for inadequate or not enough eyelashes.” The medical name for this condition is hypotrichosis. Latisse is lifestyle drug the way Viagra or Propecia are. That is, no one’s going to die (except, perhaps, of embarrassment) if their erectile dysfunction or male pattern baldness or thin eyelashes go untreated. Which means the positioning for a product like Latisse is a little tricky. Allergan could have gone with the sexy route as with Viagra or Cialis and showed lovely women batting their new longer, thicker, darker eyelashes. But I’ll bet that approach didn’t test well with women. (I’m reminded of a joke about the Cialis ads from a comedian whose name I can’t recall. He said, “Hey if my erection lasts longer than ...

Cause Marketing: The All Packaging Edition

One way to activate a cause marketing campaign when the sponsor sells a physical product is on the packaging. I started my career in cause marketing on the charity side and I can tell you that back in the day we were thrilled to get a logo on pack of a consumer packaged good (CPG) or even just a mention. Since then, there’s been a welcome evolution of what sponsors are willing and able to do with their packaging in order to activate their cause sponsorships. That said, even today some sponsors don’t seem to have gotten the memo that when it comes to explaining your cause campaign, more really is more, even on something as small as a can or bottle. The savviest sponsors realize that their only guaranteed means of reaching actual customers with a cause marketing message is by putting it on packaging. And the reach and frequency of the media on packaging for certain high-volume CPG items is almost certainly greater than radio, print or outdoor advertising, and, in many cases, TV. More to ...

Chili’s and St. Jude Children’s Research Hospital

I was in Chili’s today and I ordered their “Triple-Dipper,” a three appetizer combo. While I waited for the food, I noticed another kind of combo. Chili’s is doing a full-featured cause-related marketing campaign for St. Jude Children’s Research Hospital. There was a four-sided laminated table tent outlining the campaign on the table. When the waitress brought the drinks she slapped down Chili’s trademark square paper beverage coasters and on them was a call to action for an element of the campaign called ‘Create-A-Pepper,’ a kind of paper icon campaign. The wait staff was all attired in black shirts co-branded with Chili’s and St. Jude. The Create-A-Pepper paper icon could be found in a stack behind the hostess area. The Peppers are outlines of Chili’s iconic logo meant to be colored. I paid $1 for mine, but they would have taken $5, $10, or more. The crayons, too, were co-branded with the ‘Create-A-Pepper’ and St. Jude’s logos. There’s also creatapepper.com, a microsite, but again wi...

Cause Marketing

Search This Blog