Skip to main content

Cause Marketing and 'Nature Deficit Disorder'

Just last night my youngest asked me what my favorite thing to do was when I was her age. I grew up on the edge of the Sonoran Desert and outside our home near a crossroads was a large mound of brush several hundred feet across that was home to all manner of desert animals, reptiles and insects. Many is the hour I spent watching creatures crawl in to and out of that mound. To this day I remember vividly a grisly encounter between a rattlesnake and a roadrunner, where, as in the Warner Brothers’ cartoon, the roadrunner emerged unscathed.

In short, I didn't suffer from what author Richard Louv has called ‘Nature Deficit Disorder.’

But in his 2005 book ‘Last Child in the Woods,’ Louv describes the possible effects:
  • Limited respect for natural surroundings

  • Attention deficit disorders, depressions, mood disorders, and poor grades.

  • Childhood obesity.
So far, no medical manual recognizes Nature Deficit Disorder, but the outdoor products company The North Face does and is actively promoting around it with a cause marketing campaign called Role Models.

Role Models asks adults to take a pledge to expose kids to the out-of-doors. This is cause marketing, but it’s largely non-transactional. The North Face wants you to do something, not donate money with your purchase. Here’s how it works:

On The North Face’s Facebook page, you pledge to take a kid out into nature. As of this writing there were 809 pledges. For instance,
  • Teach Camping 101 to Ingrid

  • Kayak with Juan

  • Trail Run with Brooke, etc.
The Facebook app has 20 default activities and 19 locations… ‘on a trail,’ ‘at a lake,’ ‘at a national park,’ etc. Make two mouse clicks, sign the pledge with your Facebook ID, and all you have to do is fulfill it.

Each time a Role Model makes a pledge or shares a photo/story, The North Face will donate $1 to the Children and Nature Network, an organization co-founded by Louv with a mission to reconnect kids with nature.

Participants in Role Models are entered to win free North Face gear.

The North Face has a stake in getting kids out-of-doors, of course. While the brand screams urban chic, it does so because it remains an authentic outdoor goods purveyor. If it loses cred on the mountain it also loses it on the street.

That said, while I like Role Models just fine, pledge campaigns always strike me as the least a sponsor could do. Pledge campaigns are like donuts; tasty and attractive, but filled with empty calories. That's because making a pledge online is super easy, but fulfilling it... i.e. changing behavior....is much harder.

In my view, pledge campaigns could benefit from a substantial dose of proven cognitive psychology. For instance, The North Face could emphasize that many people will help kids explore the outdoors this year, thereby drawing on the principle of social pressure.

Likewise, The North Face could ask several questions that help people think about exactly what they’ll be doing when they fulfill their pledge. For instance; ‘what do you think you’ll be doing before you pick up the kid to go to the out of doors?’ And, ‘where do you think you’ll be coming from when you pick the kid up?’

Research suggests that thinking through the specifics of an activity well before you start increases the likelihood that you’ll go through with it. So, too, would carefully-worded reminders on Facebook that would serve to help your subconscious think that you’re being monitored. 

These are straightforward additions in Facebook that would increase the likelihood that the pledges get fulfilled.

Comments

Popular posts from this blog

Part 2: How Chili's Used Cause-Related Marketing to Raise $8.2 million for St. Jude

[Bloggers Note: In this second half of this post I discuss the nuts and bolts of how Chili's motivates support from its employees and managers and how St. Jude 'activates' support from Chili's. Read the first half here.] How does St. Jude motivate support from Chili’s front line employees and management alike? They call it ‘activation’ and they do so by the following: They share stories of St. Jude patients who were sick and got better thanks to the services they received at the hospital. Two stories in particular are personal for Chili’s staff. A Chili’s bartender in El Dorado Hills, California named Jeff Eagles has a younger brother who was treated at St. Jude. In both 2005 and 2006 Eagles was the campaign’s biggest individual fundraiser. John Griffin, a manager at the Chili’s in Conway, Arkansas had an infant daughter who was treated for retinoblastoma at St. Jude. They drew on the support Doug Brooks… the president and CEO of Brinker International, Chili’s parent co...

Chili’s and St. Jude Children’s Research Hospital

I was in Chili’s today and I ordered their “Triple-Dipper,” a three appetizer combo. While I waited for the food, I noticed another kind of combo. Chili’s is doing a full-featured cause-related marketing campaign for St. Jude Children’s Research Hospital. There was a four-sided laminated table tent outlining the campaign on the table. When the waitress brought the drinks she slapped down Chili’s trademark square paper beverage coasters and on them was a call to action for an element of the campaign called ‘Create-A-Pepper,’ a kind of paper icon campaign. The wait staff was all attired in black shirts co-branded with Chili’s and St. Jude. The Create-A-Pepper paper icon could be found in a stack behind the hostess area. The Peppers are outlines of Chili’s iconic logo meant to be colored. I paid $1 for mine, but they would have taken $5, $10, or more. The crayons, too, were co-branded with the ‘Create-A-Pepper’ and St. Jude’s logos. There’s also creatapepper.com, a microsite, but again wi...

Cause-Related Marketing with Customer Receipts

Walgreens and JDRF Right now at Walgreens…the giant pharmacy and retail store chain with more than 5,800 stores in the United States and Puerto Rico… they’re selling $1 paper icons for the Juvenile Diabetes Research Foundation (JDRF). This is an annual campaign and I bought one to gauge how it’s changed over the years. (Short list… they don’t do the shoe as a die cut anymore; the paper icon is now an 8¾ x 4¼ rectangle. Another interesting change; one side is now in Spanish). The icon has a bar code and Jacob, the clerk, scanned it and handed me a receipt as we finished the transaction. At the bottom was an 800-number keyed to a customer satisfaction survey. Dial the number, answer some questions and you’re entered into a drawing for $10,000 between now and the end of September 2007. I don’t know what their response rate is, but the $10,000 amount suggests that it’s pretty low. Taco Bell’s survey gives out $1,000 per week. At a regional seafood restaurant they give me a code that garner...