Skip to main content

Cause Marketers: Protect Your Intellectual Property!

One of the things that Children’s Miracle Network learned early on in its production of its eponymous Telethon was that it had to tell specific stories of the individuals who benefited from its efforts: sick children. CMN, which was a path-breaking cause marketer, specifically decided that the narrative arc of those stories had to be about children who were sick but got better thanks to the specialized care available only at children’s hospitals in North America.

And so there would be no stories about children who died and none suggesting that if only people had been more generous with their donations that a child might still be alive. CMN decided that such approaches were exploitive of children.

By the time I joined the organization less than 10 years after its founding, the tone of these stories was well laid down. As was the name by which we referred to them; 'Miracle Stories.'

The term ‘Miracle Story’ described not only the videos that would appear on the Telethon, but it also conveyed a sense of hope and included part of the organization’s official name. It was a great bit of internal branding. 

But since the internal audience that might use the term included sponsors, hospitals, TV stations, and numerous video production companies, the number of people in North America who could use the expression knowledgeably numbered in the thousands.

Back then CMN was growing so quickly that it seldom bothered with niceties like intellectual property. Oh, the logos were trademarked and in the United States copyright protection occurs when something is published. But terms like ‘Miracle Stories’ never got IP protection.

That, frankly, was an oversight. Because cause marketing and sponsorship are in large measure about licensing the logo and other intellectual property, it makes sense that charities extend their IP protection quite broadly, to include even descriptive terms like ‘Miracle Stories.’

Had they done so, there’d be a letter on the desk of Procter & Gamble’s corporate counsel telling them to either cease and desist their use of the term ‘Miracle Story’ or pay Children’s Miracle Network Hospitals a tidy fee.

Comments

Popular posts from this blog

Cause Marketing: The All Packaging Edition

One way to activate a cause marketing campaign when the sponsor sells a physical product is on the packaging. I started my career in cause marketing on the charity side and I can tell you that back in the day we were thrilled to get a logo on pack of a consumer packaged good (CPG) or even just a mention. Since then, there’s been a welcome evolution of what sponsors are willing and able to do with their packaging in order to activate their cause sponsorships. That said, even today some sponsors don’t seem to have gotten the memo that when it comes to explaining your cause campaign, more really is more, even on something as small as a can or bottle. The savviest sponsors realize that their only guaranteed means of reaching actual customers with a cause marketing message is by putting it on packaging. And the reach and frequency of the media on packaging for certain high-volume CPG items is almost certainly greater than radio, print or outdoor advertising, and, in many cases, TV. More to

Why Even Absurd Cause-Related Marketing Has its Place

Buy a Bikini, Help Cure Cancer New York City (small-d) fashion designer Shoshonna Lonstein Gruss may have one of the more absurd cause-related marketing campaigns I’ve come across lately. When you buy the bikini or girls one-piece swimsuit at Bergdorf-Goodman in New York shown at the left all sales “proceeds” benefit Memorial Sloan-Kettering Cancer Center . Look past the weak ‘ proceeds ’ language, which I always decry, and think for a moment about the incongruities of the sales of swimsuits benefiting the legendary Sloan-Kettering Cancer Center. Cancer has nothing to do swimming or swimsuits or summering in The Hamptons for that matter. And it’s not clear from her website why Shoshanna, the comely lass who once adorned the arm of comedian Jerry Seinfeld, has chosen the esteemed cancer center to bestow her gifts, although a web search shows that she’s supported its events for years. Lesser critics would say that the ridiculousness of it all is a sign that cause-related marketing is

A Clever Cause Marketing Campaign from Snickers and Feeding America

Back in August I bought this cause-marketed Snickers bar during my fourth trip of the day to Home Depot. (Is it even possible to do home repairs and take care of all your needs with just one trip to Home Depot / Lowes ?) Here’s how it works: Snickers is donating the cost of 2.5 million meals to Feeding America, the nation’s leading hunger-relief charity. On the inside of the wrapper is a code. Text that code to 45495… or enter it at snickers.com… and Snickers will donate the cost of one meal to Feeding America, up to one million additional meals. The Feeding America website says that each dollar you donate provides seven meals. So Snickers donation might be something like $500,000. But I like that Snickers quantified its donations in terms of meals made available, rather than dollars. That’s much more concrete. It doesn’t hurt that 3.5 million is a much bigger number than $500,000. I also like the way they structured the donation. By guaranteeing 2.5 million meals, the risk of a poor